Troubleshooting Automatic Email Code Retrieval for Ticketmaster in Jancy

Ticket Description: 

The customer reports difficulties in getting Jancy to automatically retrieve email codes from their Google Workspace account for Ticketmaster. They seek troubleshooting assistance. A team member asks if the customer is using the correct methods to trigger the code retrieval, such as pressing the refresh button or using the specified key bind. The customer acknowledges the missing emailcode field in the Site:Ticketmaster column and provides an update that they are now receiving "#NO MSG" as a response. The team member explains the meaning of "#NO MSG" and clarifies the necessary conditions for successful code retrieval. The customer identifies a filter in their Gmail that caused the issue and expresses satisfaction with the resolution.

Link to this ticket:[#87] Automatic retrieval of email code : Team Jancy (freshdesk.com)